IT SUPPORT EXECUTIVE

 

 

Organisation:

Singapore Academy of Law

Job description:

• Provide day-to-day proactive IT operational support to end users
• Troubleshooting, diagnosing and resolving user-reported issues on hardware and software
• Deploy, manage and maintain desktops, laptops, printers and other related hardware and software
• Responsible in wireless administration and management
• Liaise and coordinate with IT vendors on procurement or support of hardware/software and IT maintenance contracts.
• Responsible in asset tracking, management and disposal.
• Administration of user/group accounts, including set up of user and email accounts
• Assist in the daily switching of backup tapes
• Provide IT Training to end users as and when necessary
• Provide IT support to training centre and events/conferences.
• Participate in IT related projects as and when necessary.
• Assist in IT budgeting, application deployments and Business Continuity Exercise

Requirements:

• 2 - 3 years of related experience and/or training, or equivalent combination of education and experience required
• Possess good working knowledge in Microsoft Windows Servers and Microsoft Operating Systems and MS Office.
• Possess basic working knowledge in networks (TCP/IP), switches, firewall and VPN.
• Technical knowledge in desktops and laptops hardware and software troubleshooting
• Working knowledge of VMWare ESXi and HyperV (preferable)
• Strongly analytical with good technical troubleshooting skills
• Tactful, pleasant personality and a team player who communicates well with colleagues of all levels
• Relevant experience in supporting mobile devices and Office 365 support administration will be an advantage

How to apply:

Interested candidates are invited to submit your resume, stating your current/expected salary and date of availability to hr@sal.org.sg.

Only shortlisted candidates will be notified.

 

 

Attachments:

 
 

Created at 01/03/2017 14:41

Last modified at 11/05/2017 10:42