Legal Support Excellence Series: Better Emails (Flexible)

Better Emails (Flexible)

17 June 2019
9.00 am - 5.00 pm

Singapore Academy of Law, Stamford 1, #08-08, The Adelphi, 1 Coleman Street, S179803


This innovative workshop is a combination of online and face-to-face learning, contextualized for legal support roles. Learn how to develop the writing skills you need to improve your communication with your colleagues and clients.

Course Outline

Pre-course Outline

Getting Started

  • Having a clear purpose
  • Adapting your writing to your audience
  • Knowing what you want to achieve


Choosing a Structure

  • Deciding on BLADE or ODAC
  • Aligning structure to purpose and audiencce
  • Writing effective headings


Face-to-face Outline

Making Initial Contact

  • Using appropriate levels of formality


Writing Replies/Follow-up Emails

  • Getting the tone right
  • Managing email threads
  • Summarising information


Getting the Action You Want

  • Writing persuasively
  • Knowing the power of positive language



  • Applying the 5Cs of email writing


Registration Fees (inclusive of GST)

LIST FEE S$620.60

Click here to download brochure

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