Legal Support Excellence Series: Better Emails (Flexible)
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Better Emails (Flexible)

17 June 2019
9.00 am - 5.00 pm

Singapore Academy of Law, Stamford 1, #08-08, The Adelphi, 1 Coleman Street, S179803

Introduction

This innovative workshop is a combination of online and face-to-face learning, contextualized for legal support roles. Learn how to develop the writing skills you need to improve your communication with your colleagues and clients.

Course Outline

Pre-course Outline

Getting Started

  • Having a clear purpose
  • Adapting your writing to your audience
  • Knowing what you want to achieve

 

Choosing a Structure

  • Deciding on BLADE or ODAC
  • Aligning structure to purpose and audiencce
  • Writing effective headings

 

Face-to-face Outline

Making Initial Contact

  • Using appropriate levels of formality

 

Writing Replies/Follow-up Emails

  • Getting the tone right
  • Managing email threads
  • Summarising information

 

Getting the Action You Want

  • Writing persuasively
  • Knowing the power of positive language

 

Editing

  • Applying the 5Cs of email writing

 

Registration Fees (inclusive of GST)

LIST FEE S$620.60

Click here to download brochure

For enquiries, email to saltraining@sal.org.sg