Legal Support Excellence: Writing Standard Operating Procedures
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Writing Standard Operating Procedures

20 - 21 October 2020
9.00 am - 5.00 pm

Singapore Academy of Law, Stamford 1, #08-08, The Adelphi, 1 Coleman Street, S179803

Introduction

Standard Operating Procedures (SOPs) are a set of clear instructions that show how to perform a routine or repetitive activity in an organization. The development and use of SOPs are an integral part of any successful  quality system. This very thorough course takes you through the POWER writing process for developing SOPs. You will use a work-based case study to produce an SOP and then receive peer and trainer feedback on your text.

Course Outline

Introduction and Overview 

  • Why? Purpose & benefits
  • Who? Writers & responsibilities
  • How? The SOP writing process

 

Planning

  • Deciding the content
  • Collecting the data
  • Understanding the target audience

 

Organising

  • Tasks, steps and sub steps
  • Step numbering
  • Appendices, cover page and headers

 

Writing

  • Plain English
  • Conditional statements
  • Logic tables
  • Warnings, cautions and notes

 

Editing

  • Using visual aids
  • Formatting documents
  • Checking grammar

 

Reviewing

  • Revising SOPs
  • Testing and maintaining SOPs

 

Registration Fees (inclusive of GST)

LIST FEE S$1016.50

Click here to download brochure

For enquiries, email to [email protected]