CASE OFFICER, REGISTRY SERVICES (SMC)
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CASE OFFICER, REGISTRY SERVICES (SMC)

Organisation: Singapore Academy of Law
Job Description:

You will be seconded to SMC, a subsidiary of SAL

  • Support registry work (Adjudication, Mediation and other Alternative Dispute Resolution (ADR) services) by managing the administrative and logistical matters for the organisation and smooth running of the case files
  • Duties include accepting lodgement of cases, opening files, data entry, database management and the preparation of letters to parties
  • Other case management duties include filing, faxing/emailing correspondence, packing and posting of letters/ parcels, liaising with ADR users, their solicitors, SMC neutrals and industry partners, arranging for the delivery of documents through couriers and the preparation of statistics
  • Officer will also be responsible for the financial management of the file (i.e. advising parties on the fees payable for ADR services, collection of deposits from parties and liaising with the Finance department to prepare billing memos and cheques for payment/refunds)
  • Operational work in Registry will include the setting up of mediation chambers (i.e. preparation of materials and amenities, setting up notices and labels, managing catering requests and secretariat support on the day of mediation)
Requirements:
  • Minimum Diploma holder with 2 years of working experience in a customer-oriented office environment
  • Computer literacy (must be familiar with MS Office applications, especially MS Word, Excel and preferably Access)
  • Experienced in preparing billing memos or willing to learn to prepare billing memos
  • Meticulous, with the ability to multi-task in order to meet deadlines
  • Possess initiative and be able to work independently with various internal and external customers
  • Pleasant with good organisational and interpersonal skills
How to Apply:

Interested candidates are invited to submit your resume, stating your current/expected salary and date of availability to [email protected]

Only shortlisted candidates will be notified