Legal Support Excellence: Writing Standard Operating Procedures
Writing Standard Operating Procedures


Legal Support Excellence: Writing Standard Operating Procedures 

20-21 October 2020, 9.00pm-5.00pm

Standard Operating Procedures (SOPs) are a set of clear instructions that show how to perform a routine or repetitive activity in an organization. The development and use of SOPs are an integral part of any successful  quality system. This very thorough course takes you through the POWER writing process for developing SOPs. You will use a work-based case study to produce an SOP and then receive peer and trainer feedback on your text.

Course Outline


Introduction and Overview 

  • Why? Purpose & benefits
  • Who? Writers & responsibilities
  • How? The SOP writing process


  • Deciding the content
  • Collecting the data
  • Understanding the target audience


  • Tasks, steps and sub steps
  • Step numbering
  • Appendices, cover page and headers


  • Plain English
  • Conditional statements
  • Logic tables
  • Warnings, cautions and notes


  • Using visual aids
  • Formatting documents
  • Checking grammar


  • Revising SOPs
  • Testing and maintaining SOPs

Registration Fee

List Fee S$1016.50 (inclusive of GST)

Click here to register.

Click here for brochure.

SFC Eligible! For enquiries, please email [email protected]